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Questions, answered plainly
The things people actually ask us — about borrowing, about documents, and about referring clients. If your question isn't here, send it to us on WhatsApp and we'll answer it straight.
Borrowing from ExecuCash
We lend from R500 to R8 000 in Pretoria North, as a credit provider registered under the National Credit Act.
How long does approval take?
Most applications are answered within an hour during business hours, provided we have all your documents. If something's missing we'll tell you immediately rather than leaving you waiting.
How much can I borrow?
Loans range from R500 to R8 000. The amount you're offered depends on your income and your affordability assessment — we won't approve an instalment your budget can't carry.
What documents do I need?
Your South African ID, your latest payslip, three months of bank statements for the account your salary goes into, and proof of residence. Photos taken on your phone are fine.
Can I apply if I'm self-employed?
Yes, provided you can show regular income. Send us three to six months of bank statements and we'll tell you honestly whether we can help.
What does it cost?
Interest, initiation and service fees are charged within the maximums set by the National Credit Act. You'll see the full cost of your loan in writing — the amount, the instalments and the dates — before you sign anything.
What if I can't make a repayment?
Tell us before the date, not after. We'd far rather work something out with you early than deal with a missed debit order. Talk to us and we'll look at the options.
Can I settle early?
Yes, at any time, with no penalty. Message us for a settlement figure.
The referral partner programme
You make the introduction. We do everything else, and you earn commission once the loan is settled.
How do I refer someone?
Send us their name and contact number — on WhatsApp, or through the referral form. That's the entire job. Please make sure they know you're passing on their details.
How much do I earn, and when?
Your commission is a share of the loan your referral takes out, so a bigger loan pays you more — up to R1 600 on our largest loan of R8 000. See what any loan size pays on the referral page. It's paid once their loan is settled, and we'll message you when the payment goes out.
Do I have to do any paperwork?
None. We handle the application, the documents, the credit checks, the communication and the payout. You make the introduction, we do the work.
Does it cost anything to join?
No. There's no joining fee, no monthly cost, no minimum number of referrals and no targets. Refer one person a year or ten a month — it's up to you.
Can a business become a referral partner?
Yes. Salons, spaza shops, garages, funeral parlours, driving schools, HR departments — anyone who deals with people who occasionally need finance. We can set you up with your own referral link and WhatsApp shortcut.
What happens to the person I refer?
They're treated exactly like any other client: a proper affordability assessment, a clear explanation of the costs, and an honest answer either way. We won't push a loan onto someone who shouldn't take one — your name is attached to the introduction, and we take that seriously.
How do I get paid?
Straight into your bank account. We'll take your banking details once your first referral is approved, and you'll get a message confirming each payment.
Still have a question? Ask it directly — a person answers, not a bot.
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